Our Case Management staff is available to assist members who have a chronic health condition which requires health care services from several different providers. Community First Case Managers work with you, your family members, your doctors, and other members of your health care team, to be sure you are getting the type and level of care you need. They are available to help you understand your condition, planned tests and procedures, treatment options, and answer health care benefit questions. Community First Case Managers are able to:
The goal of the Case Management Program is to ensure members have access to the most efficient and effective health care services they need to promote the highest quality of life possible.