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At this time, the provider directory is under maintenance. Please call member services for assistance finding a provider.

ERS Member Service

(210) 358-6262 (Local)
(877) 698-7032 (Toll-Free)

(210) 358-6080
(800) 390-1175

Hours of Operation:
Monday - Friday
8:30 a.m. - 5 p.m.

Summer Enrollment 2020

Community First Health Plans (CFHP) is pleased to be the Health Maintenance Organization (HMO) offered through the Texas Employees Group Benefits Program (GBP) in your service area for Plan Year (PY) 2021. CFHP is a locally owned and managed HMO based in San Antonio.

Below is a list of helpful documents and an audio presentation to better understand the benefits we offer you as an ERS Member.

Summer Enrollment Letter

CFHP HMO Benefits Guide

ERS Open Enrollment Presentation with Audio

ERS Additional Benefits


Community First Health Plans is actively monitoring the current Coronavirus Disease and the recommendations from the Centers for Disease Control and Prevention (CDC) in addition to, the World Health Organization. We’ve provided an FAQ and learning resource below. We encourage you review these resources.

Coronavirus: What You Need to Know

COVID-19: At Home Learning Resources

Mental Health Benefits

Participants have network mental health benefits. Simply choose a network mental health provider and make an appointment. You can find a network provider by logging into your online account or calling us at (210) 358-6262 or toll-free at (877) 698-7032 (TTY: (210) 358-6080). Representatives are available Monday - Friday, 8:30 a.m. - 5 p.m. CT

Review the Benefits Fact Sheet for information on costs.

You may also log on to the member portal and access online educational mental health related resources at no cost.


Read about free resources available to our members with asthma.

Tobacco Cessation

Learn more about the various programs we provide to help members quit smoking.

GBP Fact Sheet

Community First Health Plans (CFHP) is proud to be offered by the Texas Employees Group Benefits Program (GBP). These are some facts you might want to know about CFHP.

GBP Fact Sheet

Preferred Drug List

This preferred drug list was developed by the Community First Health Plans (CFHP) Pharmacy and Therapeutics (P&T) Committee to ensure you receive cost-effective pharmaceutical care, emphasizing quality and safety.

Preferred Drug List

Routine Vision Member Benefits

There are several routine vision and value-added benefits that Community First Health Plans members receive.

Routine Vision Member Benefits

Summary of Benefits and Coverage (SBC)

Behavioral Health

Find information on mental health benefits.

Case Management

Learn how our Case Management staff is available to assist members who have a chronic health condition.


Discover the tools we have available to help members with Diabetes.

Flu Updates

Visit the Centers for Disease Control and Prevention website for the latest updates on influenza, commonly know as the Flu.

Healthy Expectations

Review information about our program designed to help expecting moms and babies.

Pharmacy Benefits

Your health plan includes a three-tier prescription drug benefit, which is administered by Community First Health Plans and our Pharmacy Benefit Manager (PBM), Navitus Health Solutions, in accordance with the plan design specified by the Employees Retirement System of Texas (ERS).

Preferred Drug List

Navitus Participating Pharmacies

Find a participating pharmacy near you.

Prescription Discount Card

Member Portal

Go to the Member Web Portal to register for an account.  Then, sign-in to your account to review your personal account information.

Employees Retirement System of Texas (ERS)

Go to the ERS website.

Health Plan Information

In English

General Health Assessment

Find out if you qualify for our programs

Member Claim Form

Click to download the Health Care Benefits Claim Form

Mail Order Prescriptions

Learn about the prescription mail order program and how to register.

Contact Us

Find Community First Health Plans contact information.

Complaint Process

Learn how to file a Complaint

Continuity of Care Coverage

Learn about special considerations given to members who have recently changed providers due to a provider terminating his/her contract with Community First.

Summary of Benefits (SBC) and Coverage

Review, print, and download the SBC (English and Spanish Version) and the Glossary of Heath Coverage.

Envolve Vision Providers

Search for participating Envolve vision care providers.

CFHP Additional Benefits

Review, print and download information about our additional benefits.

Member Handbook

Benefit Fact Sheet

Review, print, and download a 4-page overview of Community First Health Plan benefits.

Supplemental Information

Find the Supplemental Information form used to designate a primary care physician.

Member ID Card

Learn how to request additional ID cards.

Evidence of Coverage

Summer Enrollment Plan Year 2020

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