Community First Health Plans is the area's only non-profit, locally owned and managed health care organization. What that means is our employees work and live right here in South Texas. We offer plans and benefits you can trust to keep you and your family healthy.
Our Member Services Representatives can help you:
- Answer questions about your health plan and your benefits
- Help you choose or change a PCP
- Help you transition your care to another provider
- Help you to resolve your complaint
- Answer questions you may have about a claim reimbursement
- Send you information about your health plan
- Connect you to our free NurseAdvice line, available 24/7
- Answer any questions about information in the member handbook .