contact banner

Contact Us

Community First Health Plans is the area's only non-profit, locally owned and managed health care organization. What that means is our employees work and live right here in South Texas. We offer plans and benefits you can trust to keep you and your family healthy. 

Our Member Services Representatives can help you:

  • Answer questions about your health plan and your benefits
  • Help you choose or change a PCP
  • Help you transition your care to another provider
  • Help you to resolve your complaint
  • Answer questions you may have about a claim reimbursement
  • Send you information about your health plan
  • Connect you to our free NurseAdvice line, available 24/7
  • Answer any questions about information in the member handbook .

Community Office

1410 Guadalupe Street Ste. 222

San Antonio, TX 78207

Get Direction »

210-227-CFHP (2347)
800-434-CFHP (2347) Toll-Free

Monday - Friday

8:30am - 5:00pm

Corporate Office

12238 Silicon Drive, Suite 100

San Antonio, TX 78207

Get Direction »

Member Services

210-358-6070 Commercial
210-358-6060 Star Medicaid
210-358-6300 Chip/Chip Perinatal
210-358-6080 TDD Local
800-390-1175 TDD Toll-Free

Behavorial Health

210-358-6100 Commercial

Behavorial Health & Substance Abuse

877-221-2226 Crisis Hotline 24/7 CHIP and Medicaid